Frequently Asked Questions
Is the Neck Stretcher worth it?
YES! The Neck Stretcher Pillow helps reduce neck and upper back pain, improves posture, and saves you time and money from frequent chiropractor visits. With just 10–15 minutes daily, it delivers visible results, relaxing tight muscles and restoring comfort. It’s a simple, effective upgrade that makes your daily tasks easier — every single day.
Where are you located?
Our head office is located in Gold Coast. However majority of our stock is shipped from VIC/NSW
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.